| Details Posted: 07 Mar 2012 15:39:47 |
We will be carrying out maintenance work on our legacy mail servers (A and B hopeless) on Wednesday the 14th of March. Mail services on these servers will be unavailable for periods of time while the work is carried out. As the work involves hardware changes, they may be unavailable for relatively long periods of time. We will be emailing customers who appear to be using these mail servers to notify them of this work and to urge them to upgrade to our newer mail system. These servers are very old, and not very efficient, and so we are deprecating their use. As of the 14th of March 2012 they will no longer be officially supported. If they break they will be a low priority to fix. If you have any questions, please email support. |
| Update
14 Mar 2012 15:45:45 | The A mail server work is pretty much complete. Please let us know if anything's not working Because of the time left in the day, we'll do the B server tomorrow instead. Sorry. |
| Update
14 Mar 2012 16:22:04 | A mail server work complete - POP3 and SMTP relay, etc, tested and working. |
| Update
15 Mar 2012 12:32:01 | B mail server done. Please let us know of any problems. |
| Closed | 27 Mar 2012 10:02:59 |
| Previously expected | 15 Mar 2012 17:00:00 |
AAISP Incidents and Status Page
We try and ensure this page is updated as soon as possible with incidents as they happen. Live discussion of issues as they happen is usually available on IRC.
- Our support number is 033 33 400 999, or you can email support@aa.net.uk or text 01344 400 999 to raise a support ticket.
- MSO: A Major Service Outage disrupts the service of multiple customers simultaneously.
If you believe that the problem affects multiple customers, and is not mentioned here already, text the support number.
Begin the text with "MSO". This alerts multiple staff immediately, waking them if necessary.
False alarms (i.e. raising MSO for a single line being down) may result in your number being prevented from raising MSO alerts in future. - Please use our Ideas site if you have ideas or suggestions regarding our service.
- Thursday evenings, from 10pm, are designated as a general maintenance window where we will perform non-service affecting updates.
27 Mar 2012 10:02:59
[DNS, Email and Web Hosting]
Legacy (A & B) mail server deprecation - Completed