Events from the AAISP network from the last few months on a scrollable timeline. Mouseover for brief details, click incident to view the full post.
Here are our opening times over the Christmas and new year holidays:
2018-12-24 Closing in the afternoon 2018-12-25 Closed 2018-12-26 Closed 2018-12-27 Open 09:00 - 17:00 2018-12-28 Open 09:00 - 17:00 2018-12-29 Closed 2018-12-31 Open 09:00 - 17:00 2019-01-01 Closed 2019-01-02 Back to normal hoursWhen we're open, our staff will be available in all the usual ways (Telephone, email, SMS, IRC etc).
Over the past couple of months we have seen a very small number of TalkTalk lines not log back in to us after maintenance or outages within the TalkTalk network. In these cases we need to involve TalkTalk staff to manually clear the stuck session.
The cause of this problem has been down to some of TalkTalk's routers being unable to cope with the high number of reconnects after an outage has been fixed or planned work has been completed.To solve this problem, TalkTalk are upgrading the software in these routers. They expect to have updated all their routers within a couple of weeks.
Summary:Upgrade IOMv1 to IOMv3c AND SWAP 10 PORT CARD
Start: 20/11/18 00:01
End:20/11/18 06:00
Maximum expected Downtime:0 Days 3 Hours 0Minutes
We're upgrading some network hardware in the LONDON POPLAR WEST INDIA DOCK region to provide more capacity, and faster throughput. We expect an outage of 50-60 minutes to end-users if all goes well, but this could extend to 2hrs if we have a problem. We plan to be finished by 04:00 , however if we encounter additional problems, service outage could extend to 06:00