Recent posts
Timeline view of events on our network and systems

Events from the AAISP network from the last few months on a scrollable timeline. Mouseover for brief details, click incident to view the full post.

MAINTENANCE Open Routers
AFFECTING
Routers
STARTED
Jul 16, 03:00 AM (6 days ago)
DESCRIPTION

We'll be performing routine overnight software upgrades on our pool of LNSs and BGP routers, starting Thursday 16th July. One LNS will be done per night, and this involves moving lines between the LNSs and upgrading when lines have been moved off. Customers may see a PPP drop and reconnect in the early hours of the morning as this work is carried out.

Upgrades to our BGP routers will also happen overnight but should have little to no impact.


MINOR Closed VoIP and SIMs
AFFECTED
VoIP and SIMs
STARTED
Jul 14, 09:00 AM (7¾ days ago)
CLOSED
Jul 15, 12:26 PM (6½ days ago)
DESCRIPTION
From our SIP2SIM carrier: We are investigating over night reports of network access problems over various geographical locations. (This is affecting a very small number of our customers)
Resolution: Service fully restored.

MINOR Closed Routing
AFFECTED
Routing
STARTED
Jul 02, 11:00 AM (19¾ days ago)
CLOSED
Jul 02, 11:15 AM (19¾ days ago)
DESCRIPTION
We're investigating a problem with IPv6 routing
Resolution:

MINOR Closed BT
AFFECTED
BT
STARTED
Jun 23, 08:30 PM (28¼ days ago)
CLOSED
Jun 23, 08:56 PM (28¼ days ago)
DESCRIPTION
We saw a large number of BT connected lines drop at around 8:30PM - they are reconnecting, we are investigating. At the same time we lost link on both our Google interlinks which would have disrupted Google-related traffic for a short while.
Resolution: We've heard from multiple other providers who also had links to Google and links to BT drop. This suggests there was a wider (short-lived) connectivity problem affecting quite a few service providers in London.

MAINTENANCE Completed Broadband
AFFECTING
Broadband
STARTED
Jun 22, 11:00 PM (29¼ days ago)
CLOSED
Jun 23, 06:00 AM (28¾ days ago)
DESCRIPTION
Bracknell, Wokingham. - a service interruption of approximately 10 minutes during the maintenance window
Resolution:

MAINTENANCE Completed Broadband
AFFECTING
Broadband
STARTED
Jun 18, 11:00 PM (1 month ago)
CLOSED
Jun 19, 10:00 AM (1 month ago)
DESCRIPTION
Customers are expected to experience a service interruption of approximately 10 minutes during the maintenance window; however, should any unforeseen issues arise on site, the outage duration may exceed this timeframe
Resolution:

MAINTENANCE Completed Broadband
AFFECTING
Broadband
STARTED
May 17, 12:01 AM (2 months ago)
CLOSED
May 17, 08:38 PM (2 months ago)
DESCRIPTION
Sheffield/Slough/Solihull -- We are conducting planned maintenance on our network. Service may be affected for 5-10 minutes during the maintenance window. What we are doing: Firmware Upgrade Start Date and Time of Maintenance 17/05/2026 00:01:00 BST End Date and Time of Maintenance 17/05/2026 06:00:00 BST
Resolution: