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Timeline view of events on our network and systems

Events from the AAISP network from the last few months on a scrollable timeline. Mouseover for brief details, click incident to view the full post.

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MINOR Closed BT
AFFECTED
BT
STARTED
Jun 23, 08:30 PM (8 days ago)
CLOSED
Jun 23, 08:56 PM (8 days ago)
DESCRIPTION
We saw a large number of BT connected lines drop at around 8:30PM - they are reconnecting, we are investigating. At the same time we lost link on both our Google interlinks which would have disrupted Google-related traffic for a short while.
Resolution: We've heard from multiple other providers who also had links to Google and links to BT drop. This suggests there was a wider (short-lived) connectivity problem affecting quite a few service providers in London.

Closed: 8 days ago
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MAINTENANCE Completed Broadband
AFFECTING
Broadband
STARTED
Jun 22, 11:00 PM (9 days ago)
CLOSED
Jun 23, 06:00 AM (8¾ days ago)
DESCRIPTION
Bracknell, Wokingham. - a service interruption of approximately 10 minutes during the maintenance window
Resolution:

Closed: 8¾ days ago
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MAINTENANCE Completed Broadband
AFFECTING
Broadband
STARTED
Jun 18, 11:00 PM (13 days ago)
CLOSED
Jun 19, 10:00 AM (12½ days ago)
DESCRIPTION
Customers are expected to experience a service interruption of approximately 10 minutes during the maintenance window; however, should any unforeseen issues arise on site, the outage duration may exceed this timeframe
Resolution:

Closed: 12½ days ago
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MINOR Closed General
AFFECTED
General
STARTED
Jun 17, 11:08 AM (14½ days ago)
CLOSED
Jun 17, 11:53 AM (14½ days ago)
DESCRIPTION
We're investigating reports of DNS problems
Resolution:

Closed: 14½ days ago
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MAINTENANCE Completed Broadband
AFFECTING
Broadband
STARTED
Jun 10, 02:00 AM (22 days ago)
CLOSED
Jun 10, 11:35 AM (21½ days ago)
DESCRIPTION
CF are performing emergency works on a number of broadband circuits tomorrow morning affecting circuits in the Willingham area Customers are expected to experience a service interruption of approximately 30 minutes during the maintenance window; however, should any unforeseen issues arise on site, the outage duration may exceed this time frame
Resolution:

Closed: 21½ days ago
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MINOR Closed Broadband
AFFECTED
Broadband
STARTED
Jun 09, 12:08 PM (22½ days ago)
CLOSED
Jun 09, 12:16 PM (22½ days ago)
DESCRIPTION
We see a large number of BT lines drop their connection. We're investigating.
Resolution:

Closed: 22½ days ago
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MINOR Closed DATA SIM
AFFECTED
DATA SIM
STARTED
Jun 09, 05:30 AM (22¾ days ago)
CLOSED
Jun 09, 09:19 AM (22½ days ago)
DESCRIPTION
Some data SIMs were offline between 5:30AM and 9AM. This was due to a problem with our upstream carrier.
Resolution:

Closed: 22½ days ago
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MAINTENANCE Completed BT
AFFECTING
BT
STARTED
Jun 09, 12:01 AM (23 days ago)
CLOSED
Jun 09, 07:17 AM (22¾ days ago)
DESCRIPTION
BT have planned work on one of our Hostlinks. We will take the link out of service to avoid any disruption.
Resolution: The link is now back in service - no customers were affected by this work.

Closed: 22¾ days ago
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MINOR Closed IPv6
AFFECTED
IPv6
STARTED
Jun 05, 09:05 AM (26½ days ago)
CLOSED
Jun 05, 09:21 AM (26½ days ago)
DESCRIPTION
For a few minutes around 9:10 we have IPv6 routing problems with some destinations.
Resolution: This was caused by us bringing a new router online. It wasn't happy, and then routes stuck after shutting it down.

Closed: 26½ days ago
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MAINTENANCE Completed Broadband
AFFECTING
Broadband
STARTED
May 17, 12:01 AM (1½ months ago)
CLOSED
May 17, 08:38 PM (1½ months ago)
DESCRIPTION
Sheffield/Slough/Solihull -- We are conducting planned maintenance on our network. Service may be affected for 5-10 minutes during the maintenance window. What we are doing: Firmware Upgrade Start Date and Time of Maintenance 17/05/2026 00:01:00 BST End Date and Time of Maintenance 17/05/2026 06:00:00 BST
Resolution:

Closed: 1½ months ago
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