We will be carrying out maintenance work on our control pages ages on Sunday the 21st of November. The control pages will be unavailable for a period of time during this work, but we'll aim to make any disruption as brief as possible.
We will be carrying out maintenance work on our accounts system and the accounts control pages on Sunday the 7th of November. The accounts pages will be unavailable for a period of time during this work, but we'll aim to make any disruption as brief as possible.
Our carrier is reporting that their "engineers are currently investigating reports of SIP call failures" - this may be affecting our SIP2SIM customers in making/receiving calls.
Resolution:
We will be performing software upgrades on various FireBrick routers and LNSs across our network, starting this week. These are scheduled to happen between 1AM and 4AM and will happen over the course of a few weeks. The process of upgrading our LNSs will involve a line drop and reconnect of broadband lines.