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Timeline view of events on our network and systems

Events from the AAISP network from the last few months on a scrollable timeline. Mouseover for brief details, click incident to view the full post.

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MAJOR Closed Broadband
AFFECTED
Broadband
STARTED
Jun 27, 01:35 AM (23¾ days ago)
CLOSED
Jun 27, 02:16 AM (23½ days ago)
DESCRIPTION
Looks like all lines in TT backhaul dropped. Lines are reconnecting. We’ll update later when we have more details.
Resolution: Line reconnections seem to have stopped and traffic levels back to normal.

Closed: 23½ days ago
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MAJOR Closed Maidenhead connectivity
AFFECTED
Maidenhead connectivity
STARTED
Jun 24, 09:54 PM (25¾ days ago)
CLOSED
Jun 26, 12:49 AM (24¾ days ago)
DESCRIPTION
We're investigating problems with services hosted at our Maidenhead Datacentre - this is affecting VoIP, sending email, Control Pages and some other services as well as customer servers we host.
Resolution: Power was lost at the datacentre as as result of something going wrong with low risk UPS/Generator maintenance by the datacentre.

Update 1 July: The datacentre say that whilst the UPS was disconnected for planned maintenance they incurred a coincidental loss of utility mains power, and thus power to the site was lost.


Closed: 24¾ days ago
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