Recent posts
Timeline view of events on our network and systems

Events from the AAISP network from the last few months on a scrollable timeline. Mouseover for brief details, click incident to view the full post.

MINOR Closed VoIP
AFFECTED
VoIP
STARTED
Jul 03, 09:00 AM (5¾ days ago)
CLOSED
Jul 03, 10:22 AM (5¾ days ago)
DESCRIPTION
We're investigating a problem with some voip calls not working.
Resolution: We do apologise to those who this affected. The problem was caused by an update yesterday that resulted in introducing a problem with how we store phone registration status. This meant that not all our severs knew about the registration status of phones, which meant when a call came in not all our serves knew where to send the call to, and this resulted in calls failing.

MINOR Closed SIP2SIM
AFFECTED
SIP2SIM
STARTED
Jun 22, 04:15 PM (16½ days ago)
CLOSED
Jun 22, 05:15 PM (16½ days ago)
DESCRIPTION
We're investigating a problem with some SIP2SIM calls failing. Updates to follow.
Resolution:

MAJOR Closed VoIP
AFFECTED
VoIP
STARTED
Jun 22, 01:00 AM (17¼ days ago)
CLOSED
Jun 22, 02:00 AM (17¼ days ago)
DESCRIPTION
We're investigating a problem with VoIP registrations and calls failing.
Resolution:

MINOR Closed Website
AFFECTED
Website
STARTED
Jun 15, 08:00 AM (24 days ago)
CLOSED
Jun 15, 09:04 AM (23¾ days ago)
DESCRIPTION
Our main website, www.aa.net.uk and www.firebrick.co.uk are currently experiencing problems. We're investigating.
Resolution:

MAINTENANCE Completed LNS Upgrades
AFFECTING
LNS Upgrades
STARTED
May 22, 01:00 AM (1½ months ago)
CLOSED
Jun 15, 09:37 AM (23¾ days ago)
DESCRIPTION
Starting 22nd May we will be starting an upgrade to our LNS routers. This involves us moving lines overnight, using the preferred time as set on the control pages as a basis. This will be ongoing over the next few of weeks, impacting a small proportion of customers each night with a PPP drop and reconnect. Depending on your equipment this could be anything from a fraction of a second outage to a few minutes. Thank you for your patience.
Resolution: This has been completed.