Events from the AAISP network from the last few months on a scrollable timeline. Mouseover for brief details, click incident to view the full post.
Our old Data SIM service is due to be switched off by the network provider this weekend. Affected customers have already been posted new 'Bluewave' SIMs, and many customers have already swapped over. This post is here in case customers are unaware of this happening.
There is information on our News page regarding the need for the SIM swap. If customers are having problems then please do email us over the weekend or get in touch with us on Saturday (10am-2pm) or during the week.
UPDATE: SIMs did not drop at the weekend as expected. This means customers have a bit more time to migrate to the new SIMs. We're not sure when the old SIM service will stop working though.
ZyXEL have published a security advisory which covers some of the ZyXEL routers we have provided our customers, the DX3301 and VMG3927.
New firmware has been released. Customers can either load this manually, or use the 'Upgrade Firmware' button found on the router information page on our Control Pages.
We have received further clarification that the vulnerabilities affect the router's web interface when exposed to the internet. Routers we configure for customers will have the web interface only allowable from our office IP range, and so this vulnerability is deemed low risk. We still recommend that customers upgrade. The upgrade process will take a few minutes but it does not reset the configuration.
We will make direct contact with customers with these routers, and support staff will mention this if and when they are talking to customers and notice the firmware is out of date.
This notification is for customers who run their own authoritative DNS servers and use our secondary-dns.co.uk as secondary (slave).
As part of our DNS infrastructure project we will start to initiate Zone Transfers from an additional set of IP addresses.
You will still send your NOTIFY to secondary-dns.co.uk but you will start to see AXFR requests from an additional set of IP addresses.
Therefore, please update your ACLs to allow the following addresses in addition to what you have at the moment:
Please update your ACLs by March 11th.
We will have an overlap of using the existing DNS servers and the new DNS servers. As part of our testing we will start to use the new IP addresses from February 17th