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Timeline view of events on our network and systems

Events from the AAISP network from the last few months on a scrollable timeline. Mouseover for brief details, click incident to view the full post.

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MAINTENANCE Planned Broadband
AFFECTING
Broadband
STARTING
May 05, 10:00 PM (23¼ days )
DESCRIPTION
Milton Keynes - Customers will experience an outage of 4 hours during the maintenance window.
Last updated: 2¾ days ago
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MAINTENANCE Planned Broadband
AFFECTING
Broadband
STARTING
Apr 27, 12:01 AM (14½ days )
DESCRIPTION
Sunderland, Swindon, Wakefield, Watford - We expect services to remain available for the duration of the maintenance window except for a 10 minute window as upgraded devices are rebooted.
Last updated: 16¾ days ago
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MAINTENANCE Planned Broadband
AFFECTING
Broadband
STARTING
Apr 26, 12:01 AM (13½ days )
DESCRIPTION
Solihull, Bentley Heath, Slough, Sheffield, Southend-on-Sea - We expect services to remain available for the duration of the maintenance window except for a 10 minute window as upgraded devices are rebooted.
Last updated: 18 days ago
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MAINTENANCE Planned Broadband
AFFECTING
Broadband
STARTING
Apr 25, 12:01 AM (12½ days )
DESCRIPTION
Reading, Portsmouth, Rotherham - We expect services to remain available for the duration of the maintenance window except for a 10 minute window as upgraded devices are rebooted.
Last updated: 16 days ago
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MAINTENANCE Planned Broadband
AFFECTING
Broadband
STARTING
Apr 25, 12:01 AM (12½ days )
DESCRIPTION
Glasgow: Customers will experience an outage of 45 minutes during the maintenance window.
Last updated: 5 days ago
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MAINTENANCE Planned Broadband
AFFECTING
Broadband
STARTING
Apr 22, 02:00 AM (9½ days )
DESCRIPTION
Cambridge - Customers will experience an outage of 45 minutes during the maintenance window.
Last updated: 10 days ago
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MAINTENANCE Planned Broadband
AFFECTING
Broadband
STARTING
Apr 20, 12:01 AM (7½ days )
DESCRIPTION
Milton Keynes - We expect services to remain available for the duration of the maintenance window except for a 10 minute window as upgraded devices are rebooted.
Last updated: 16 days ago
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MAINTENANCE Planned Control Pages
AFFECTING
Control Pages
STARTING
Apr 19, 09:00 AM (6¾ days )
DESCRIPTION
On Sunday the 19th of April we're carrying out maintenance which will cause disruption to both the accounts pages and control pages. Apologies for any inconvenience. The work is expected to start around 9am, and we'll keep disruption to a minimum.
Last updated: 15¾ days ago
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MAINTENANCE Planned Broadband
AFFECTING
Broadband
STARTING
Apr 19, 12:01 AM (6½ days )
DESCRIPTION
Leeds Leicester - We expect services to remain available for the duration of the maintenance window except for a 10 minute window as upgraded devices are rebooted.
Last updated: 18¾ days ago
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MAINTENANCE Planned Broadband
AFFECTING
Broadband
STARTING
Apr 17, 12:01 AM (4½ days )
DESCRIPTION
Glasgow - We expect services to remain available for the duration of the maintenance window except for a 10 minute window as upgraded devices are rebooted.
Last updated: 18¾ days ago
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MAINTENANCE Planned Broadband
AFFECTING
Broadband
STARTING
Apr 16, 12:01 AM (3½ days )
DESCRIPTION
Gateshead We expect services to remain available for the duration of the maintenance window except for a 10 minute window as upgraded devices are rebooted.
Last updated: 19¾ days ago
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MAINTENANCE Planned Broadband
AFFECTING
Broadband
STARTING
Apr 13, 12:01 AM (13½ hours )
DESCRIPTION
Areas impacted: Doncaster, Eastbourne, Edinburgh, Erdington, Evesham We expect services to remain available for the duration of the maintenance window except for a 10 minute window as upgraded devices are rebooted.
Last updated: 24 days ago
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MAINTENANCE Assumed Completed Broadband
AFFECTING
Broadband
STARTED
Apr 12, 12:01 AM (10¼ hours ago)
DESCRIPTION
Dewsbury Derby Dundee Chester Crawley - We expect services to remain available for the duration of the maintenance window except for a 10 minute window as upgraded devices are rebooted.
Last updated: 19¾ days ago
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MAINTENANCE Assumed Completed Broadband
AFFECTING
Broadband
STARTED
Apr 04, 12:01 AM (8¼ days ago)
DESCRIPTION
We expect services to remain available for the duration of the maintenance window except for a 10 minute window as upgraded devices are rebooted. Areas impacted will be; Bracknell, Wokingham, Cambridge, Bury St Edmunds and Christchurch.
Last updated: 26¾ days ago
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MINOR Closed BT
AFFECTED
BT
STARTED
Mar 25, 12:55 PM (17¾ days ago)
CLOSED
Mar 25, 09:30 PM (17¼ days ago)
DESCRIPTION
We're seeing a number oif BT connections as down - we're investigating.
Resolution: BT had a fibre fault affecting one of our links on one of our hostlinks. Resolved 21:30

Closed: 17¼ days ago
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MAINTENANCE Completed CityFibre
AFFECTING
CityFibre
STARTED
Mar 25, 09:00 AM (18 days ago)
CLOSED
Mar 25, 12:02 PM (17¾ days ago)
DESCRIPTION
CityFibre are investigating a problem with our new interconnect that's not working. We don't expect there to be any problems, we're posting this just to make customers aware it's an 'at risk' period due to work happening on core fibre links.
Resolution: This work has been completed without any incident. Patching via a different ODF port at City Fibre's end has brought this link in to service.

Closed: 17¾ days ago
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MAINTENANCE Completed VoIP, Maidenhead
AFFECTING
VoIP, Maidenhead
STARTED
Mar 23, 06:00 AM (20 days ago)
CLOSED
Mar 23, 08:02 AM (20 days ago)
DESCRIPTION
One of our connectivity providers at our Maidenhead datacentre are performing planned work during the morning of Wednesday 23rd March. This will happen between 6AM and 8AM. We have multiple links and do not expect any problems, but this does put some of our services at risk - including VoIP and access to our control pages.
Resolution: This work has been completed.

Closed: 20 days ago
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MAINTENANCE Assumed Completed LNS
AFFECTING
LNS
STARTED
Feb 23, 01:00 AM (1½ months ago)
DESCRIPTION

We'll be performing routine overnight software upgrades on our pool of LNSs and BGP routers, starting Monday 23 February. One LNS will be done per night, and this involves moving lines between the LNSs and upgrading when lines have been moved off. Customers may see a PPP drop and reconnect in the early hours of the morning as this work is carried out.

Upgrades to our BGP routers will also happen overnight but should have little to no impact.

Last updated: 18 days ago
Update due: 24¾ days ago (overdue)
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