Customers are expected to experience a service interruption of approximately 10 minutes during the maintenance window; however, should any unforeseen issues arise on site, the outage duration may exceed this timeframe
CF are performing emergency works on a number of broadband circuits tomorrow morning affecting circuits in the Willingham area
Customers are expected to experience a service interruption of approximately 30 minutes during the maintenance window; however, should any unforeseen issues arise on site, the outage duration may exceed this time frame
BT have planned work on one of our Hostlinks. We will take the link out of service to avoid any disruption.
Resolution: The link is now back in service - no customers were affected by this work.
For a few minutes around 9:10 we have IPv6 routing problems with some destinations.
Resolution: This was caused by us bringing a new router online. It wasn't happy, and then routes stuck after shutting it down.
Reading, Berkshire - DCD Restart. No outage is expected; however, in the unlikely event of an issue, any service disruption should not exceed 10 minutes.
Resolution:
PEW affecting Peterborough/Plymouth/Poole. 5-10 minutes maintenance window.
What we are doing:
Firmware Upgrade
Start Date and Time of Maintenance
13/05/2026 00:01:00 BST
End Date and Time of Maintenance
13/05/2026 06:00:00 BST
Resolution:
Northampton/Nottingham- Expected 5-10 minute loss of service during maintenance window.
Firmware Upgrade
Start Date and Time of Maintenance
11/05/2026 00:01:00 BST
End Date and Time of Maintenance
11/05/2026 06:00:00 BST
Resolution:
BT have scheduled maintenance on one of our core links to them on 6th May 00:01 - 06:00. We will take this link cleanly out of service for the duration and there should be zero customer impact.
Resolution: