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Timeline view of events on our network and systems

Events from the AAISP network from the last few months on a scrollable timeline. Mouseover for brief details, click incident to view the full post.

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MAINTENANCE Planned Broadband
AFFECTING
Broadband
STARTING
May 25, 01:00 AM (2 days )
DESCRIPTION
Derby - Expected 5-10 minute loss of service during maintenance window.
Last updated: 28¼ days ago
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MAINTENANCE Planned Broadband
AFFECTING
Broadband
STARTING
May 24, 01:00 AM (1 day )
DESCRIPTION
Crawley, Chester, Dundee - Expected 5-10 minute loss of service during maintenance window.
Last updated: 24¼ days ago
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MAINTENANCE Planned Broadband
AFFECTING
Broadband
STARTING
May 23, 01:00 AM (5½ hours )
DESCRIPTION
Worthing/High Wycombe/York - Expected 5-10 minute loss of service during maintenance window.
Last updated: 28¼ days ago
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MAINTENANCE Assumed Completed Broadband
AFFECTING
Broadband
STARTED
May 17, 12:01 AM (5¾ days ago)
DESCRIPTION
Sheffield/Slough/Solihull -- We are conducting planned maintenance on our network. Service may be affected for 5-10 minutes during the maintenance window. What we are doing: Firmware Upgrade Start Date and Time of Maintenance 17/05/2026 00:01:00 BST End Date and Time of Maintenance 17/05/2026 06:00:00 BST
Last updated: 29¼ days ago
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MAINTENANCE Assumed Completed Broadband
AFFECTING
Broadband
STARTED
May 15, 11:00 PM (6¾ days ago)
DESCRIPTION
Reading, Berkshire - DCD Restart. No outage is expected; however, in the unlikely event of an issue, any service disruption should not exceed 10 minutes.
Last updated: 7 days ago
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MAINTENANCE Completed Broadband
AFFECTING
Broadband
STARTED
May 15, 12:01 AM (7¾ days ago)
CLOSED
May 15, 03:19 PM (7 days ago)
DESCRIPTION
Reading, Berks - Expected 10 minute loss of service during maintenance window.
Resolution:

Closed: 7 days ago
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MAINTENANCE Completed Broadband
AFFECTING
Broadband
STARTED
May 13, 12:01 AM (9¾ days ago)
CLOSED
May 13, 03:20 PM (9 days ago)
DESCRIPTION
PEW affecting Peterborough/Plymouth/Poole. 5-10 minutes maintenance window. What we are doing: Firmware Upgrade Start Date and Time of Maintenance 13/05/2026 00:01:00 BST End Date and Time of Maintenance 13/05/2026 06:00:00 BST
Resolution:

Closed: 9 days ago
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MAINTENANCE Completed Broadband
AFFECTING
Broadband
STARTED
May 12, 02:00 AM (10½ days ago)
CLOSED
May 12, 03:20 PM (10 days ago)
DESCRIPTION
Newcastle Upon Tyne/Peterborough - Expected 5-10 minute loss of service during maintenance window.
Resolution:

Closed: 10 days ago
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MAINTENANCE Completed Broadband
AFFECTING
Broadband
STARTED
May 11, 12:01 AM (11¾ days ago)
CLOSED
May 11, 03:20 PM (11 days ago)
DESCRIPTION
Northampton/Nottingham- Expected 5-10 minute loss of service during maintenance window. Firmware Upgrade Start Date and Time of Maintenance 11/05/2026 00:01:00 BST End Date and Time of Maintenance 11/05/2026 06:00:00 BST
Resolution:

Closed: 11 days ago
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MAINTENANCE Completed Broadband
AFFECTING
Broadband
STARTED
May 10, 02:01 AM (12½ days ago)
CLOSED
May 12, 03:20 PM (10 days ago)
DESCRIPTION
Milton Keynes - Expected 5-10 minute loss of service during maintenance window.
Resolution:

Closed: 10 days ago
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MAINTENANCE Completed Broadband
AFFECTING
Broadband
STARTED
May 09, 02:00 AM (13½ days ago)
CLOSED
May 09, 03:21 PM (13 days ago)
DESCRIPTION
Leeds - Expected 5-10 minute loss of service during maintenance window.
Resolution:

Closed: 13 days ago
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MAINTENANCE Completed BT
AFFECTING
BT
STARTED
May 06, 12:01 AM (16¾ days ago)
CLOSED
May 06, 03:21 PM (16 days ago)
DESCRIPTION
BT have scheduled maintenance on one of our core links to them on 6th May 00:01 - 06:00. We will take this link cleanly out of service for the duration and there should be zero customer impact.
Resolution:

Closed: 16 days ago
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MAINTENANCE Completed Broadband
AFFECTING
Broadband
STARTED
May 05, 10:00 PM (16¾ days ago)
CLOSED
May 06, 03:21 PM (16 days ago)
DESCRIPTION
Milton Keynes - Customers will experience an outage of 4 hours during the maintenance window.
Resolution:

Closed: 16 days ago
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MINOR Closed Control Pages
AFFECTED
Control Pages
STARTED
May 05, 11:20 AM (17¼ days ago)
CLOSED
May 05, 11:30 AM (17¼ days ago)
DESCRIPTION
We're investigating errors accessing our Control Pages.
Resolution:

Closed: 17¼ days ago
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MAINTENANCE Completed Broadband
AFFECTING
Broadband
STARTED
May 04, 02:01 AM (18½ days ago)
CLOSED
May 04, 11:23 AM (18¼ days ago)
DESCRIPTION
Leicester - Expected 5-10 minute loss of service during maintenance window.
Resolution:

Closed: 18¼ days ago
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MAINTENANCE Completed Broadband
AFFECTING
Broadband
STARTED
May 03, 12:01 AM (19¾ days ago)
CLOSED
May 04, 11:23 AM (18¼ days ago)
DESCRIPTION
Ipswich/Kettering- Expected 5-10 minute loss of service during maintenance window. What we are doing: Firmware Upgrade Start Date and Time of Maintenance 03/05/2026 02:00:00 BST End Date and Time of Maintenance 03/05/2026 06:00:00 BST
Resolution:

Closed: 18¼ days ago
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MAINTENANCE Completed Broadband
AFFECTING
Broadband
STARTED
May 01, 12:01 AM (21¾ days ago)
CLOSED
May 04, 11:23 AM (18¼ days ago)
DESCRIPTION
Glasgow Expected 5-10 minute loss of service during maintenance window. Firmware Upgrade Start Date and Time of Maintenance 01/05/2026 02:00:00 BST End Date and Time of Maintenance 01/05/2026 06:00:00 BST
Resolution:

Closed: 18¼ days ago
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MINOR Closed Data SIMs
AFFECTED
Data SIMs
STARTED
Apr 29, 01:00 PM (23¼ days ago)
CLOSED
Apr 29, 03:09 PM (23 days ago)
DESCRIPTION
We've seen an increase in the around of Data SIMs dropping and reconnecting, since 1PM. We are investigating.
Resolution:

Closed: 23 days ago
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MAINTENANCE Completed Broadband
AFFECTING
Broadband
STARTED
Apr 27, 12:01 AM (25¾ days ago)
CLOSED
Apr 28, 02:19 PM (24 days ago)
DESCRIPTION
Sunderland, Swindon, Wakefield, Watford - We expect services to remain available for the duration of the maintenance window except for a 10 minute window as upgraded devices are rebooted.
Resolution:

Closed: 24 days ago
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MAINTENANCE Completed Broadband
AFFECTING
Broadband
STARTED
Apr 26, 12:01 AM (26¾ days ago)
CLOSED
Apr 28, 02:20 PM (24 days ago)
DESCRIPTION
Solihull, Bentley Heath, Slough, Sheffield, Southend-on-Sea - We expect services to remain available for the duration of the maintenance window except for a 10 minute window as upgraded devices are rebooted.
Resolution:

Closed: 24 days ago
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MAINTENANCE Completed Broadband
AFFECTING
Broadband
STARTED
Apr 25, 12:01 AM (27¾ days ago)
CLOSED
Apr 28, 02:20 PM (24 days ago)
DESCRIPTION
Reading, Portsmouth, Rotherham - We expect services to remain available for the duration of the maintenance window except for a 10 minute window as upgraded devices are rebooted.
Resolution:

Closed: 24 days ago
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MAINTENANCE Completed Broadband
AFFECTING
Broadband
STARTED
Apr 25, 12:01 AM (27¾ days ago)
CLOSED
Apr 28, 02:20 PM (24 days ago)
DESCRIPTION
Glasgow: Customers will experience an outage of 45 minutes during the maintenance window.
Resolution:

Closed: 24 days ago
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MAINTENANCE Completed Broadband
AFFECTING
Broadband
STARTED
Apr 23, 12:01 AM (29¾ days ago)
CLOSED
Apr 28, 02:20 PM (24 days ago)
DESCRIPTION
Milton Keynes, Luton, Maidenhead, Northampton and Nottingham - Customers will experience an outage of 10 minutes during the maintenance window.
Resolution:

Closed: 24 days ago
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