Recent posts
Timeline view of events on our network and systems

Events from the AAISP network from the last few months on a scrollable timeline. Mouseover for brief details, click incident to view the full post.

...start date, newest first ...last updated first
    Maximise all events
MAINTENANCE Planned VoIP
AFFECTING
VoIP
STARTING
Sep 24, 05:30 AM (3¾ days )
DESCRIPTION
We will be performing maintenance on parts of our VoIP back-end systems. This work is planned to start from 5:30AM and last a couple of minutes. Phone registrations and call attempts during this time may fail.
Last updated: 3½ days ago
Update due: 4¾ days
View full details

MINOR Closed VoIP
AFFECTED
VoIP
STARTED
Sep 16, 08:21 PM (3¼ days ago)
CLOSED
Sep 16, 08:28 PM (3¼ days ago)
DESCRIPTION
Between 20:21 and 20:28 some VoIP registration and call attempts were failing. This happened during an upgrade of one of our database servers which had an unexpected knock-on effect. We're still investigating this in more detail, and we apologise to those affected.
Resolution: The cause has been identified and a code change has been implemented.

Closed: 3¼ days ago
View full details

MINOR Closed VoIP and SIMs
AFFECTED
VoIP and SIMs
STARTED
Sep 02, 11:00 PM (17¼ days ago)
CLOSED
Sep 02, 01:33 PM (17½ days ago)
DESCRIPTION
One of our upstream carriers (Magrathea) are migrating parts of their network to new infrastructure. We expect very little disruption to service and backup carriers are always in place. Update from carrier. "Whilst this work has been planned to avoid any major downtime, very brief interruptions of service may occur on parts of the network as connections are migrated to the new infrastructure."
Resolution:

Closed: 17½ days ago
View full details