Events from the AAISP network from the last few months on a scrollable timeline. Mouseover for brief details, click incident to view the full post.
We've found a problem in our core network, so we need to make some changes at multiple sites. Your service outage is expected to be a minor outage lasting less than 2 minutes. There will be loss of capacity during the works as each switch is replaced This will be between 01:01 - 06:00 All work will be completed by 06:00
We do apologise for the inconvenience these drops are having on our customers.
There have been a number of problems affecting TalkTalk ADSL and VDSL circuits this week. They have been a mix of overnight planned work, overnight planned work going wrong and causing disruption in the mornings and drops during the day.
These are less of a problem where customers have bonded lines with services from different back-haul providers (TalkTalk and BT) but they are disruptive to single-line customers.
Earlier in the week we took our Telehouse interconnect out of service as it was connected to equipment at TalkTalk that was having serious problems. However, we have still seen a few drops during the day. These drops are not affecting all circuits but also don't seem to be localised to particular areas of the country.
TalkTalk say they have no more work to do on the Telehouse side and so over this weekend we will bring back the downed interconnect which will restore resilience. This should not cause a blip, but will be done out of hours.
We are still in dialogue with TalkTalk about the unexplained drops and will report here the findings and outcome.