Our Network:
There are no events happening on the AAISP network at the moment
CREATED
Feb 10, 07:36 AM (2¼ hours ago)
STARTED
Feb 10, 12:32 AM (9¼ hours ago)
CLOSED
Feb 10, 12:42 AM (9¼ hours ago)
REFERENCE
42831
/ AA42831
INFORMATION
-
INITIAL
9¼ hours ago
by Andrew
at around 00:32 a number of BT circuits dropped and reconnected within a couple of minutes.
-
UPDATE
2¼ hours ago
by Andrew
This was caused by one of our links to BT dropping its connection. We suspected either a faulty device at BTs end which rebooted. This has been reported to BT for investigation. Update to follow.
-
Closed
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This is the status page of Andrews & Arnold Ltd.
Our status page shows outages (problems) and maintenance (planned work) that happen on our own network and systems and also that of our suppliers networks and systems. We try and ensure this site is updated as soon as possible with incidents as they happen. Live discussion of issues is usually available on IRC.
The last update was
Today 07:39:27
Contacting us
Our support number is
033 33 400 999, or you can email
support@aa.net.uk or text
01344 400 999 to raise a support ticket.
Spotted a Major Service Outage? (MSO)
A Major Service Outage disrupts the service of multiple customers simultaneously. If you believe that a problem affects multiple customers, and is not mentioned here already, text the number above. Begin the text with "MSO". This alerts multiple staff immediately, waking them if necessary. False alarms (i.e. raising MSO for a single line being down) may result in your number being prevented from raising MSO alerts in future.
More info.
Regular Maintenance
Thursday evenings, from 10pm, are designated as a general maintenance window where we will perform non-service affecting updates.