Our Network:
There are no events happening on the AAISP network at the moment
CREATED
Jan 24, 06:28 PM (18¾ hours ago)
STARTED
Jan 24, 06:00 PM (19¼ hours ago)
CLOSED
Jan 24, 09:25 PM (15¾ hours ago)
REFERENCE
42826
/ AA42826
INFORMATION
-
INITIAL
19¼ hours ago
by Andrew
One of our carriers is currently experiencing connectivity issues with their service. Their engineering team is investigating this issue.
-
UPDATE
18¾ hours ago
by Andrew
(SMS unaffected)
-
UPDATE
17 hours ago
by Andrew
Call performance has improved, but the carrier are still working on this.
-
RESOLUTION
15¾ hours ago by Andrew
Carrier say services restored at 21:25, 24th January. We'll be asking for their RFO.
-
Closed
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This will search through the various outages and maintenance reports we have received from our suppliers which may be affecting you.
You can also see a list of outages and maintenance work we receive from our suppliers that
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This is the status page of Andrews & Arnold Ltd.
Our status page shows outages (problems) and maintenance (planned work) that happen on our own network and systems and also that of our suppliers networks and systems. We try and ensure this site is updated as soon as possible with incidents as they happen. Live discussion of issues is usually available on IRC.
The last update was
Today 09:32:31
Contacting us
Our support number is
033 33 400 999, or you can email
support@aa.net.uk or text
01344 400 999 to raise a support ticket.
Spotted a Major Service Outage? (MSO)
A Major Service Outage disrupts the service of multiple customers simultaneously. If you believe that a problem affects multiple customers, and is not mentioned here already, text the number above. Begin the text with "MSO". This alerts multiple staff immediately, waking them if necessary. False alarms (i.e. raising MSO for a single line being down) may result in your number being prevented from raising MSO alerts in future.
More info.
Regular Maintenance
Thursday evenings, from 10pm, are designated as a general maintenance window where we will perform non-service affecting updates.