Lots of 20CN and 21CN lines in Scotland down
MAJOR Closed Broadband and Ethernet
POST CREATED
Dec 13, 09:07 AM (9½ years ago)
STATUS
Closed
AFFECTED
Broadband and Ethernet
STARTED
Dec 13, 09:06 AM (9½ years ago)
CLOSED
Dec 13, 11:52 AM (9½ years ago)
REFERENCE
1670 / IMT43498/12
INFORMATION
  • INITIAL
    Post created: 9½ years ago by Stuart

    We have just seen a lot of 20CN and 21CN lines around scotland drop.

    We are reporting this to BT now. 

  • UPDATE
    9½ years ago by Stuart

    Looks like the BT metro node in Scotland is down as it is affecting 20 and 21CN lines. 

  • UPDATE
    9½ years ago by Stuart

    BT operate are aware and currently investingating. 
    BT will update us when they have more news. 

  • UPDATE
    9½ years ago by Stuart

    BT have raised a incident against Scotland, still awaiting an update as to what is happening.

  • UPDATE
    9½ years ago by Stuart

    Bt say they have lost service to 2 10Gb circuits. Diagnostics still ongoing.

  • UPDATE
    9½ years ago by Stuart

    BT engineers are on there way to site.

  • UPDATE
    9½ years ago by Stuart

    BT have an engineer on site and a second engineer en route to assist.
    Should have further news within the hour.

  • UPDATE
    9½ years ago by Stuart

    BT are currently working to restoe service.

  • UPDATE
    9½ years ago by Stuart

    Lines coming back up.

  • UPDATE
    9½ years ago by Stuart

    From BT:

    The affected router has had stopped process restarted and the controlled recovery of the device is being closely monitored. Service should be available within the next 30 minutes. The geographical area of impact is across Scotland, the North of England and Northern Ireland, on traffic that was terminating on this router. 

  • UPDATE
    9½ years ago by Stuart

    Service fully restored at 11:15 after a process restart. If you are still down please reboot your router, if you are still unable to reconnect please contact support.

  • UPDATE
    9½ years ago by Andrew

    Some more info about this outage on the ISP Review website: http://www.ispreview.co.uk/index.php/2012/12/bt-20cn-and-21cn-broadband-isp-lines-down-in-scotland-and-north-england.html

  • Closed