General authentication problems for some customers
MINOR Closed Broadband and Ethernet
STATUS
Closed
AFFECTED
Broadband and Ethernet
STARTED
Feb 20, 09:00 AM (5 years ago)
CLOSED
Feb 20, 10:00 AM (5 years ago)
REFERENCE
1892 / IMT6831/14
INFORMATION
  • INITIAL
    5 years ago by Andrew

    In addition to https://status.aa.net.uk/1891 there is a UK wide problem with lines logging in. This is affecting other ISPs, and affecting a small number of lines. BT are already aware.

  • UPDATE
    5 years ago by Andrew

    BT are saying this is now fixed. We saw affected lines come back online just after 10am. BT say about half of the UK 21CN WBC lines were affected, however, we only saw a few dozen lines affected.

  • Closed