Thu 20 Feb 2014, 10:00
General authentication problems for some customers - Closed
Affected
Broadband and Ethernet
Description
Posted: Thu 20 Feb
In addition to https://status.aa.net.uk/1891 there is a UK wide problem with lines logging in. This is affecting other ISPs, and affecting a small number of lines. BT are already aware.
Update
Thu 20 Feb 2014, 11:07
BT are saying this is now fixed. We saw affected lines come back online just after 10am. BT say about half of the UK 21CN WBC lines were affected, however, we only saw a few dozen lines affected.
Started Thu 20 Feb 2014, 09:00
Closed Thu 20 Feb 2014, 10:00
Reference 1892