23 May 14:51:01
[DNS, Email and Web Hosting] New email server settings (for IMAP and POP3) - Info
Details
Posted: 10 Jul 2017 22:52:30

OVERVIEW:

Using encryption is strongly recommended wherever possible to as to ensure private communication between you and the server and to protect your username and passwords from being intercepted by other people.

Historically, accessing our email servers using SSL/TLS has been available but problematic in that the certificates we use is issued by 'CA CERT' which although is 'secure', email programs often popped up a warning about the security settings.

SOLUTION:

We have added a new set of servers which customers can use to access their email. These use a Let's Encrypt certificate which will be accepted by email clients without any warnings.

USAGE:

A simple change needs to be made to your email account settings within your email program (eg account settings in Thunderbird, Outlook, Mail etc). Go to the account settings where the IMAP or POP3 server details are, and ensure the following is set:

For IMAP:

Server hostname: mail.aa.net.uk

Port: 993

Security options: SSL/TLS

For POP3:

Server hostname: mail.aa.net.uk

Port: 995

Security options: SSL/TLS

You must use SSL/TLS as we do not support insecure access on these servers.

Update
28 Jul 2017 20:46:50
Note: mail.aa.net.uk can also be used to manage your sieve filters (TLS on port 4190)
Update
11 Jan 12:36:02
Using the incoming mail server as: mail.aa.net.uk is now the recommended name to use. We ask that all customers check and update their settings.
Started 10 Jul 2017 22:00:00