So as to facilitate some testing we're doing with TalkTalk, we are going to upgrade the software on the H.Gormless LNS. This will involve moving customers off this LNS first.
Therefore, customers on the H.Gormless LNS will have their PPP reset during the early hours of Friday 3rd November from 1AM. This will force your router to be logged off. It will then log back in to a new LNS. This usually happens very quickly.
The exact time will depend on your Line's 'LNS reset' setting, the default is 1AM, but you are able to pick the time. For more information about this process see: https://support.aa.net.uk/LNS_Switches
There is a further switch back from I to H gormless tonight (Saturday morning). This means we can now do the testing we need with Talk Talk.
A further rolling update of all LNSs is expected later in the month.