Core infrastructure updates
MAINTENANCE Closed General
STATUS
Closed
AFFECTED
General
STARTED
Aug 03, 02:00 AM (4½ months ago)
CLOSED
Aug 03, 03:38 AM (4¼ months ago)
REFERENCE
2539 / AA2539
INFORMATION
  • INITIAL
    4½ months ago by Stuart

    Between 02:00 - 04:00 on the 3rd August we will be updating software on core infrastructure. Expect service disruption during this time.

  • UPDATE
    4½ months ago by Andrew

    This work is starting, there will be some PPP reconnects as lines are moved around.

  • UPDATE
    4¼ months ago by Andrew

    The work is nearly complete. There was a number of PPP drops and reconnects, and some lines were down for a little while during this work. We do apologise for that.

  • RESOLUTION
    4¼ months ago by Stuart

    The network has settled down, and we're back to normal. We have seen a couple of lines that have not reconnected - on these cases a reboot of the router/modem at the customer side may bring it back in to life.

  • Closed