Invoice and Direct Debit emails
NEWS Assumed Closed General
STATUS
Assumed Closed
AFFECTING
General
STARTED
Dec 22, 02:00 PM (3 months ago)
REFERENCE
27159 / AA27159
INFORMATION
  • INITIAL
    3 months ago by Adrian

    We have started work on a programme to try and reduce the number of emails we send related to billing and new accounts. At this stage the main change is you should now see only one email where we are sending an invoice and corresponding direct debit notice at the same time to the same address, rather than two. After Christmas we should also be able to reduce the number of emails when ordering new services. If you have any queries and see anything unexpected, please do let up know.