London switch upgrades
MAINTENANCE Closed General Internet Access
STATUS
Closed
AFFECTED
General Internet Access
STARTED
Mar 17, 03:00 AM (2¼ months ago)
CLOSED
Mar 17, 04:31 AM (2¼ months ago)
REFERENCE
28482 / AA28482
INFORMATION
  • INITIAL
    2¼ months ago by Stuart

    Between 03:00 - 05:00 Sunday 17th we will be upgrading software some of our switch stacks in London.

    We expect this to cause some disruption to broadband services.

  • UPDATE
    2¼ months ago by Andrew

    This work about to start

  • UPDATE
    2¼ months ago by Andrew

    We have a par of switches to upgrade, the first one is being upgraded now.

  • UPDATE
    2¼ months ago by Andrew

    First switch being rebooted now.

  • UPDATE
    2¼ months ago by Andrew

    Second switch is being upgraded and rebooted now.

  • UPDATE
    2¼ months ago by Andrew

    Upgrades have completed we are waiting for thing to catch up and calm down before closing this post.

  • UPDATE
    2¼ months ago by Andrew

    During the upgrades a lot of sessions connected to our spare LNS.

    As such we are having to clear L2TP sessions off this LNS, so some customer will see another short ppp reconnect.

  • RESOLUTION
    2¼ months ago by Stuart

    Upgrades completed - there are more next Sunday morning.

  • Closed