IMAP/POP3 Email out of sync
MINOR Closed Email
STATUS
Closed
AFFECTED
Email
STARTED
Aug 19, 11:00 AM (6 months ago)
CLOSED
Aug 19, 01:00 PM (6 months ago)
REFERENCE
31156 / AA31156
INFORMATION
  • INITIAL
    6 months ago by Andrew

    Customers may be missing some email messages in their inboxes. This has been caused by syncing problems within our email servers which has caused messages on one set of servers not to have been synced across to the other.

  • UPDATE
    6 months ago by Andrew

    Email is being synced at the moment, customers inboxes should have email back to normal shortly.

  • RESOLUTION
    6 months ago by Andrew

    All email is back in sync. We do apologise to customers for the disruption this caused.

  • Closed