Incoming call problems affecting some hosted mobile numbers
MINOR Closed VoIP and SIMs
STATUS
Closed
AFFECTED
VoIP and SIMs
STARTED
May 18, 04:27 PM (30¾ days ago)
CLOSED
May 18, 04:55 PM (30¾ days ago)
REFERENCE
40613 / AA40613
INFORMATION
  • INITIAL
    30¾ days ago by Shaun

    We have had reports that incoming calls to some of our hosted mobile numbers are not working. This has been raised with our upstream carrier who are investigating a routing issue. We don't believe all mobile numbers are affected

  • UPDATE
    30¾ days ago by Shaun

    This has now been fixed, transit issue that affected some ported in numbers

  • RESOLUTION
    30¾ days ago by Shaun

    Incorrect routing change within our carriers supplier network.

  • Closed