Incoming call problems affecting some hosted mobile numbers
MINOR Closed VoIP and SIMs
STATUS
Closed
CREATED
May 18, 04:32 PM (4 years ago)
AFFECTED
VoIP and SIMs
STARTED
May 18, 04:27 PM (4 years ago)
CLOSED
May 18, 04:55 PM (4 years ago)
REFERENCE
40613 / AA40613
INFORMATION
  • INITIAL
    4 years ago by Shaun

    We have had reports that incoming calls to some of our hosted mobile numbers are not working. This has been raised with our upstream carrier who are investigating a routing issue. We don't believe all mobile numbers are affected

  • UPDATE
    4 years ago by Shaun

    This has now been fixed, transit issue that affected some ported in numbers

  • RESOLUTION
    4 years ago by Shaun

    Incorrect routing change within our carriers supplier network.

  • Closed