Network problems
MAJOR Closed General Internet Access
STATUS
Closed
AFFECTED
General Internet Access
STARTED
May 29, 12:35 PM (20 days ago)
CLOSED
May 29, 03:00 PM (19¾ days ago)
REFERENCE
40712 / AA40712
INFORMATION
  • INITIAL
    20 days ago by Andrew

    We're investigating problems on our network which will affecting connectivity for customers.

  • UPDATE
    19¾ days ago by Andrew

    The problem is still ongoing - affecting various routes we have to the Internet.

  • UPDATE
    19¾ days ago by Andrew

    We're still working on this.

  • UPDATE
    19¾ days ago by Andrew

    The network is looking back to normal.

  • RESOLUTION
    19¾ days ago by Andrew

    Sorry for the delay posting details - this is one of those occasions where there are not a lot of details we can post. The problems mainly related to our authoritative DNS servers which therefore caused issues with almost all services.

  • Closed