Line reconnects overnight
MINOR Closed BT DSL
STATUS
Closed
CREATED
Oct 26, 06:38 AM (1 month ago)
AFFECTED
BT DSL
STARTED
Oct 26, 01:30 AM (1 month ago)
CLOSED
Oct 26, 06:34 AM (1 month ago)
REFERENCE
42482 / AA42482
INFORMATION
  • INITIAL
    1 month ago by Andrew

    Similar to https://aastatus.net/42480 - BT circuits were affected again overnight due to one of our interconnects to BT dropping. The affected BT circuits dropped and reconnected at around 01:30. When this happens not all lines reconnect to their normal LNS router at our side, and instead connect to the 'backup' LNS - this backup one had too many lines on it so these lines saw a second reconnect at around 6:25 as we forced them to cleanly reconnect properly. We are still investigating the problem with the interlink with BT.

  • RESOLUTION
    1 month ago by Andrew

    The overnight drop affecting BT circuits was BT emergency work whereby equipment was replaced within their network as a result of the problems earlier in the day https://aastatus.net/42480 This would have affected other ISPs who interconnect with BT in Equinix LD8 in a similar way to ourselves.

  • Closed