Overnight Router and LNS Upgrades
MAINTENANCE Closed Router Upgrades
STATUS
Closed
CREATED
Apr 17, 03:00 PM (10½ months ago)
AFFECTED
Router Upgrades
STARTED
Apr 18, 02:00 AM (10½ months ago)
CLOSED
Jun 12, 08:43 AM (8¾ months ago)
REFERENCE
42532 / AA42532
MASTODON
INFORMATION
  • INITIAL
    10½ months ago by Andrew

    We are performing overnight software upgrades on our BGP Routers and our "Witless" set of LNSs. The "Witless" set of LNSs carry our BT FTTP, CityFibre FTTP and some VDSL services. We will be doing one LNS per night and the work starts from 1AM. The impact that this has on customers is that it will cause lines to drop and reconnect when the LNS they are on is upgraded.

  • UPDATE
    10¼ months ago by Andrew

    The upgrades are paused at the moment, and will continue next week.

  • UPDATE
    10¼ months ago by Andrew

    Router upgrades will start again from tonight, which will include on of our our L2TP routers. We will be shuffling lines on the 'Witless' LNSs on the early hours of Wednesday 26th and Thursday 27th April.

  • UPDATE
    10¼ months ago by Andrew

    This is on pause (again) until next week.

  • UPDATE
    9¾ months ago by Andrew

    This work is back under way. This week we'll be upgrading non-LNS routers overnight and is expected to have no impact on customers.

  • UPDATE
    9½ months ago by Andrew

    We are now starting the process of overnight LNS upgrades. We will be doing one LNS per night and the work starts from 1AM. The impact that this has on customers is that it will cause lines to drop and reconnect when the LNS they are on is set to be upgraded.

  • UPDATE
    9½ months ago by Andrew

    We are now starting the process of overnight LNS upgrades. We will be doing one LNS per night and the work starts from 1AM. The impact that this has on customers is that it will cause lines to drop and reconnect when the LNS they are on is set to be upgraded.

  • UPDATE
    8¾ months ago by Andrew

    Various upgrades are still happening overnight.

  • RESOLUTION
    8¾ months ago by Andrew

    We have completed this round of upgrades.

  • Closed