TalkTalk planned work on one of our interlinks
MAINTENANCE Closed TalkTalk
STATUS
Closed
CREATED
Mar 14, 02:40 PM (30½ days ago)
AFFECTED
TalkTalk
STARTED
Mar 20, 03:00 AM (25 days ago)
CLOSED
Mar 22, 07:58 AM (23 days ago)
REFERENCE
42641 / 147041
MASTODON
INFORMATION
  • INITIAL
    25 days ago by Andrew

    We have multiple interlinks to TalkTalk that carry our broadband traffic. TalkTalk have scheduled planned work on our links in our Telehouse datacentre for 21th March between 1AM and 6AM.

    So as to minimise the impact on our customers, we will move traffic off these links on 20th March at 3AM. This should be seamless, but there is a risk of some customers having a brief interruption to their service.

  • UPDATE
    25 days ago by Andrew

    The work to move TalkTalk traffic away from Telehouse is about to start.

  • UPDATE
    25 days ago by Andrew

    Traffic has been moved over without any disruption. TalkTalk will be carrying out their work from 1AM on 21st March, no disruption is anticipated. We'll update this issue again on 21st March after TalkTalk have confirmed their work has been completed.

  • RESOLUTION
    23 days ago by Andrew

    This was completed without any problems.

  • Closed