Data SIMs reconnecting
MINOR Closed Data SIMs
STATUS
Closed
CREATED
May 01, 09:13 PM (15½ days ago)
AFFECTED
Data SIMs
STARTED
May 01, 09:07 PM (15½ days ago)
CLOSED
May 01, 09:11 PM (15½ days ago)
REFERENCE
42668 / AA42668
MASTODON
INFORMATION
  • INITIAL
    15½ days ago by Andrew

    We're investigating our Data SIM service as we have a large number of SIMs reconnecting and dropping their connection to us.

  • UPDATE
    15½ days ago by Andrew

    Service is stable as of 21:11. We suspect a problem upstream of us, perhaps in the mobile network. A ticket with our carrier has been opened. We'll continue to monitor.

  • Closed