LNS Migrations
MAINTENANCE Closed Broadband
STATUS
Closed
CREATED
Jun 14, 11:29 AM (30½ days ago)
AFFECTED
Broadband
STARTED
Jun 14, 10:00 AM (30½ days ago)
CLOSED
Jul 08, 10:45 AM (6½ days )
REFERENCE
42689 / AA42689
MASTODON
INFORMATION
  • INITIAL
    30½ days ago by Andrew

    As you are probably aware A&A develops its own network hardware under the FireBrick brand. We have been, for some time now, using a mixture of the older "FB6000" and the newer "FB9000" models as BGP routers, L2TP routers and LNSs which terminate customer broadband connections; For the most part the FB9000 LNSs have been is use for customers with faster speed lines. We've been using FB9000s for our L2TP services and as BGP routers for over a year now.

    You might have seen that we did have some stability problems earlier in the roll out of the FB9000 for our LNS platform and therefore paused the deployment. For some months now, we have running firmware with well established stability and as such will be rolling out FB9000s in replacement of all older FB6000 LNS. This work will happen in small stages during June and July.

    This will be mildly customer impacting, causing a brief outage as each line moves across, but no worse than any common LNS firmware update like we have been doing consistently for years. We will do migrations in the early hours of the morning and according to your preferences in the control pages.

    We will post updates to this status post when parts of this wider project are scheduled. eg when we schedule moving a set of customers off a specific LNS on to a new one.

  • UPDATE
    25¾ days ago by Andrew

    The following LNS migrations are planned:

    • Customers on X.Witless and E.Gormless will be moved off on Tuesday 18th June.
    • Customers on Z.Witless and F.Gormless will be moved off on Wednesday 19th June.
    • Customers on H.Gormless will be moved off on Thursday 20th June.
    The time the move happens will be in accordance to the LNS reset setting on the control page.

  • UPDATE
    8½ days ago by Andrew

    The above migrations have completed successfully. We are planning further migrations as follows:

    • Customers on i.Gormless will be moved off on Monday 24th June.
    • Customers on J.Gormless will be moved off on Tuesday 25th June.
    • Customers on K.Gormless will be moved off on Wednesday 26th June.
    • Customers on L.Gormless will be moved off on Thursday 27th June.
    • Customers on M.Gormless will be moved off on Friday 28th June.

    • Customers on N.Gormless will be moved off on Monday 1st July.
    • Customers on O.Gormless will be moved off on Tuesday 2nd July.
    • Customers on Q.Gormless & Y.Witless will be moved off on Wednesday 3rd July.
    • Customers on R.Gormless will be moved off on Thursday 4th July.
    • Customers on S.Gormless will be moved off on Satuday 6th July. (Date moved so as to not affect those watching the General Election coverage.)

    There are very few customers on the remaining four LNSs, these will be moved as follows:
    • Customers on T.Gormless will be moved off on Sunday 7th July.
    • Customers on U.Gormless will be moved off on Sunday 7th July.
    • Customers on V.Gormless will be moved off on Monday 8th July.
    • Customers on W.Gormless will be moved off on Monday 8th July.
    The time the move happens will be in accordance to the LNS reset setting on the control page.

  • RESOLUTION
    6½ days ago by Andrew

    These migrations have completed. All broadband customers are now on FB9000 LNSs.

  • Closed