SIP2SIM fixes being applied
MAINTENANCE Closed VoIP and SIMs
STATUS
Closed
CREATED
Jul 08, 10:32 AM (6½ days ago)
AFFECTED
VoIP and SIMs
STARTED
Jul 08, 10:30 AM (6½ days ago)
CLOSED
Jul 08, 05:05 PM (6¼ days ago)
REFERENCE
42693 / AA42693
MASTODON
INFORMATION
  • INITIAL
    6½ days ago by Adrian

    ONSIM are making changes to address some long standing issues with slow connects and multiple connects for outgoing calls. Sorry for the short notice, they have just advised us. We have been nagging them to fix this for some time. It is possible some calls from mobiles may fail, but it is worth retrying if they do. We are hoping this will only last a few minutes, but not depends on the mobile carrier completing the work promptly.

  • RESOLUTION
    6¼ days ago by Adrian

    We have not had feedback, but tests suggest calls are being consistently reliable now.

  • Closed