Phasing out of 3G on data SIMs
MAINTENANCE Closed VoIP and SIMs
STATUS
Closed
CREATED
Aug 08, 03:24 PM (4¼ months ago)
AFFECTED
VoIP and SIMs
STARTED
Aug 08, 03:16 PM (4¼ months ago)
CLOSED
Nov 19, 09:00 AM (1 month ago)
REFERENCE
42708 / AA42708
MASTODON
INFORMATION
  • INITIAL
    4¼ months ago by James

    3G is being phased out by all mobile network operators, and will stop working for our data SIMs in early September. The data SIMs we provide already support 4G. In a small number of cases it is possible that devices are too old to support 4G, in which case the device is sadly obsolete and will need replacing in order to keep connectivity. You will be emailed if we think your SIM is one which is in a device still operating via 3G.

  • UPDATE
    3¼ months ago by Andrew

    We're noticing 3G is starting to become unavailable on SIMs today (9th September)

  • Closed