Some Data SIMs dropped and reconnected
MINOR Closed Data SIMs
STATUS
Closed
CREATED
Sep 25, 11:07 AM (2¾ months ago)
AFFECTED
Data SIMs
STARTED
Sep 25, 11:02 AM (2¾ months ago)
CLOSED
Sep 25, 03:00 PM (2¾ months ago)
REFERENCE
42715 / AA42715
INFORMATION
  • INITIAL
    2¾ months ago by Andrew

    At 11:02 we saw a number of Data SIMs drop and immediately reconnect. This looks to be caused by something in the mobile carrier. Outage for affected customers would have been very short (a few seconds for most)

  • RESOLUTION
    2¾ months ago by Andrew

    Drops caused at carrier network.

  • Closed