Blip for some BT connections
MINOR Closed BT
STATUS
Closed
CREATED
Mar 25, 01:00 PM (19¼ days ago)
AFFECTED
BT
STARTED
Mar 25, 12:55 PM (19¼ days ago)
CLOSED
Mar 25, 09:30 PM (19 days ago)
REFERENCE
42846 / AA42846
MASTODON
INFORMATION
  • INITIAL
    19¼ days ago by Andrew

    We're seeing a number oif BT connections as down - we're investigating.

  • UPDATE
    19¼ days ago by Andrew

    Lines are reconnecting.

  • UPDATE
    19¼ days ago by Andrew

    This was caused by one of our links to BT having a fault resulting in traffic being re-routed within BT which does cause connections to drop and reconnect.

  • UPDATE
    19¼ days ago by Andrew

    The link is still down. Most customers have reconnected via our other links. We're in touch with BT about the fault.

  • UPDATE
    19¼ days ago by Andrew

    Service remains stable. BT are aware of a fault at their end.

  • UPDATE
    19¼ days ago by Andrew

    BT have engineers on site investigating. We expect the link to be restored by this evening. Service is unaffected whilst this link is down.

  • UPDATE
    19 days ago by Andrew

    The link was restored, but did drop once for a short amount of time causing a blip for a small amount of customers. We're monitoring it.

  • RESOLUTION
    19 days ago by Andrew

    BT had a fibre fault affecting one of our links on one of our hostlinks. Resolved 21:30

  • Closed