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Yesterday 01:00:00
Details
Posted: 11 Jan 13:33:26

We do upgrades on our L2TP Network Servers over night one at a time as a rolling upgrade from time to time. Starting from Monday 1AM we starting the process. This will be ongoing over the next two weeks, impacting a small proportion of customers each night with a PPP drop and reconnect using the preferred time as set on the control pages. Depending on your equipment this could be anything from a fraction of a second outage to a few minutes.

In tandem with this, circuits on BT back-haul will reconnect using our new fibres into BT.

Update
12 Jan 11:51:52
A few BT back-haul connections on the "B" LNS moved to the "A" LNS just now, this was not quite as planned, but has proved to be a good test of the new BT links. Sorry for any inconvenience. We expect the further rolling updates and switches to new links to be somewhat more seamless during next week now.
Started Yesterday 01:00:00
Expected close 24 Jan 10:00:00

Details
Posted: 15 Dec 2017 11:52:57

We have lots of work happening in January regarding our interconnects to both BT and TalkTalk:

New physical fibres to BT: This increases our capacity. New TalkTalk network: This increases TalkTalk's capacity.

We already have customers trialling the new TalkTalk network and we'll be asking for customers to trial the new BT interconnects early January.

Both of these changes will not require our customers to make any changes, and we'll be moving circuits to the new networks overnight on separate occasions. We've not got the dates of these works yet, but this status post will be updated early January with more details.

Update
8 Jan 13:53:10
BT testing is underway: https://aastatus.net/2488
Update
11 Jan 13:34:23
Moving customers the new BT pipes will start from Monday 15th January: https://aastatus.net/2490
Update
11 Jan 13:35:03
We're still waiting for TalkTalk to finish some work on their side before we can start moving TalkTalk customers over.
Expected close 21 Jan 22:00:00