There is packet loss on FTTP lines on the BRADWELL ABBEY exchange, we have reported this to BT.
The packet loss appears to have disappeared at around 22:00 last night. We're awaiting further updates from BT later on today.
This is still a problem, and we're seeing low levels of packet loss which will affect speed.
The latest from BT is that they have planned work on 6th Feb to increase capacity.
We will try to get more details and a clarification as to wether this upgrade will fix the problems that our monitoring and customers are seeing.
BTs planned capacity increase on 6th Feb appears to have resolved the issue.