LNS issue, loss of graphs
MINOR Closed Broadband and Ethernet
STATUS
Closed
CREATED
Mar 29, 08:42 PM (12½ years ago)
AFFECTED
Broadband and Ethernet
STARTED
Mar 29, 06:42 PM (12½ years ago)
CLOSED
Mar 29, 08:39 PM (12½ years ago)
SCOPE
33%
REFERENCE
1762 / AA1762
INFORMATION
  • INITIAL
    12½ years ago by Adrian

    One of our LNSs had an issue today, lines blipped and reconnected automatically. Graphs are lost from before the incident, and usage for the hour up to the incident will not have been metered/billed.

    We have some clear ideas what caused this and it is being investigated.

    This only affected one of the three live LNSs.

  • UPDATE
    12½ years ago by Adrian

    Note we cleared some of the affected lines back to the original LNS at 9pm causing a PPP reconnect.

  • Closed