We have a few reports from customers, and a vague Incident report from BT that looks like there may be PPP problem within the BT network which is affecting customers logging in to us. Customers may see their ADSL router in sync, but not able to log in (no PPP).
This looks to be affecting BT ADSL and FTTC circuits. A line which tries to log in may well fail.
Some lines are logging in successfully now.
Not all lines are back yet, but lines are still logging back in, so if you are still offline it may take a little more time.
This was a BT incident, reference IMT26151/14. This was closed by BT at 17:45 without giving us further details about what the problem was or what they did to restore service.