We have been rolling out an upgrade to routers and LNSs over the weekend, and this has resulted in an unbalanced set of traffic on LNSs. This meant some customers seeing slower speeds last night, for example. We have decided that the best move is to rebalance lines between 5pm and 6pm before the evening traffic peak. This should represent a PPP restart and loss of service for literally a few seconds. For some customers this would happen twice. It also means some customers will lose their graphs for today as well. Sorry for any inconvenience, but we believe this is the best way to ensure the best service for everyone this evening.
The work has mostly gone to plan but is taking a tad longer than expected to complete the final stages.
Rebalancing complete - sorry for the slight overrun.