Packet loss on BT circuits in the South West of the UK
MINOR Closed Broadband and Ethernet
STATUS
Closed
CREATED
Dec 23, 05:21 PM (8¼ years ago)
AFFECTED
Broadband and Ethernet
STARTED
Dec 23, 12:00 PM (8¼ years ago)
CLOSED
Dec 24, 02:49 PM (8¼ years ago)
REFERENCE
2200 / AA2200
INFORMATION
  • INITIAL
    8¼ years ago by Stuart

    We've noticed several circuits in the South West regions are showing packet loss and severely reduced throughput. This has been reported to BT and they are investigating.

  • UPDATE
    8¼ years ago by Stuart

    Here is an example graph

  • UPDATE
    8¼ years ago by Stuart

    The poor throughput and packet loss with this same pattern has also been noted in some areas in the South

  • UPDATE
    8¼ years ago by Stuart

    The packet loss has appeared to have stopped shortly after 2255 last night.

  • RESOLUTION
    8¼ years ago by Stuart

    BT have identified a core link showing this packet loss, and have swapped line cards to resolve the loss on this core link.

  • Closed