We are planning to replace our core network switches in Telehouse early Sunday morning. This is part of our network upgrades to increase our capacity. The work is being carried out in the early hours of Sunday to minimise impact on customers.
We do expect Internet connectivity to be affected temporarily as we move cables around. We aim to minimise disruption but there will be times when broadband customers will lose PPP and be offline for a few minutes. Other customers and wholesalers who we provide connectivity to will notice that BGP sessions will be taken down and brought back up one by one. Staff will be on IRC during this time and this status post will also be updated.
The work is expected to start from around 2am and will last approximately 4 hours.
We do apologise for the short notice of this work. The date it was dependent on some other factors outside of our control so it was difficult to give a longer notice period.
This work is underway
We're still working on preparation work and have not yet started to cause any disruption. We'll update again shortly.
Things will start to get disruptive as we move cables around. Expect PPP to drop and reconnect a few times and to have intermittent routing problems over the next 2 hours.
Overnight work did cause DSL lines to drop and reconnect. We have watched as lines have reconnected and it is looking like customers pretty much all logged back in OK. If you are still without connectivity then the first thing to try is to reboot the modem or router which will force a reconnect.
This planned work period has ended. Sadly, not all the work has been completed and we will need to plan for another date in the near future. See: https://aastatus.net/2227