Technicolor routers IPv6 issues
MINOR Closed Broadband and Ethernet
STATUS
Closed
CREATED
Mar 27, 04:39 AM (8 years ago)
AFFECTED
Broadband and Ethernet
STARTED
Mar 24, 12:00 AM (8 years ago)
CLOSED
Mar 27, 09:07 AM (8 years ago)
REFERENCE
2235 / AA2235
INFORMATION
  • INITIAL
    8 years ago by Adrian

    Since Thursday morning it seems that many of the Technicolor routers have been rather odd, generating thousands of DHCPv6 requests per second. We have remotely rebooted many of these, but some still remain. We will be taking steps later today (Sunday) to shut down IPv6 on the affected routers and advise customers that the router needs power cycling / rebooting. Sorry for any inconvenience, and we are at a loss as to why they are behaving like this.

  • RESOLUTION
    8 years ago by Adrian

    We have managed to sort the problem routers for now (mostly by rebooting) - if you don't have IPv6 working properly on a Technicolor - please turn it off and back on again.

  • Closed