TalkTalk Outage
MAJOR Closed Broadband and Ethernet
STATUS
Closed
CREATED
Jul 08, 04:17 AM (7½ years ago)
AFFECTED
Broadband and Ethernet
STARTED
Jul 08, 02:10 AM (7½ years ago)
CLOSED
Jul 08, 04:00 AM (7½ years ago)
REFERENCE
2266 / AA2266
INFORMATION
  • INITIAL
    7½ years ago by James

    We lost TalkTalk lines shortly after 2am, and they were down for around 100 minutes. Our links to TalkTalk were either down or not passing traffic for this time. Things are returning to normal now, and we're monitoring the links and chasing TalkTalk for an explanation.

  • UPDATE
    7½ years ago by Andrew

    Service was restored at around 4am. We are investigating the cause. It looks like there was planned work within TalkTalk at their Telehouse location, but there was some problems with lines re-connecting via our Telecity connection. More information to follow as we get it.

  • Closed