LNS roll-over upgrades
NEWS Assumed Closed Broadband and Ethernet
STATUS
Assumed Closed
CREATED
Sep 09, 03:41 PM (7½ years ago)
AFFECTING
Broadband and Ethernet
STARTED
Sep 10, 12:00 AM (7½ years ago)
REFERENCE
2288 / AA2288
INFORMATION
  • INITIAL
    7½ years ago by Adrian

    We do upgrades on our L2TP Network Servers over night one at a time as a rolling upgrade from time to time. It has been around 6 months since the last upgrades, and new versions are now available. We are moving lines overnight as normal, using the preferred time as set on the control pages as a basis. This will be ongoing over the next couple of weeks, impacting a small proportion of customers each night with a PPP drop and reconnect. Depending on your equipment this could be anything from a fraction of a second outage to a few minutes. Thank you for your patience.

  • UPDATE
    7½ years ago by Adrian

    Note that careless, used for L2TP service, will be reloaded this evening.

  • UPDATE
    7½ years ago by Adrian

    Wholesale customers of those with L2TP relay may start to notice changes in LCP echo handling. Any issues please do let us know. We are planning some config options for this but the default for now is to provide us with loss/latency graphs on relayed connections which will be visible on the control pages. Other customers are not affected, so if this makes no sense, don't worry.

  • UPDATE
    7½ years ago by Adrian

    This is taking longer than expected and customers on the "G" LNS will be moved back to the "F" LNS this evening. We believe we have found an issue that was affecting half a dozen lines briefly this morning and should have that resolved to continue the upgrade over the weekend.

  • UPDATE
    7½ years ago by Adrian

    LNS roll out now progressing again as planned - we are aiming at one LNS every two days (over night, as usual).

  • RESOLUTION

    The main upgrades were all completed by end of last week. We are doing further minor updates this week over night.