Router upgrades
MAINTENANCE Closed Broadband and Ethernet
STATUS
Closed
CREATED
Oct 28, 02:11 PM (7¼ years ago)
AFFECTED
Broadband and Ethernet
STARTED
Oct 31, 12:00 AM (7¼ years ago)
CLOSED
Nov 11, 10:20 AM (7¼ years ago)
REFERENCE
2311 / AA2311
INFORMATION
  • INITIAL
    7¼ years ago by Adrian

    Over the next week or so we expect to upgrade firmware in various routers, this is normally done with little or no disruption. We also expect to do over night rolling upgrades to LNSs.

  • UPDATE
    7¼ years ago by Adrian

    L2TP customers will be reset this evening for a few seconds.

  • UPDATE
    7¼ years ago by Adrian

    L2TP customers are seeing some issues this evening, we are working on it.

  • UPDATE
    7¼ years ago by Adrian

    Router upgrades may be delayed whilst we investigate an issue.

  • UPDATE
    7¼ years ago by Adrian

    Router upgrades are expected to resume this week, having identified the issue.

  • UPDATE
    7¼ years ago by Adrian

    Some routers being upgrades tonight (Wednesday 2nd)

  • UPDATE
    7¼ years ago by Adrian

    We expect more router upgrades tonight (Thursday) and tomorrow, and rolling LNS upgrades to start tomorrow as well.

  • UPDATE
    7¼ years ago by Adrian

    Tonights upgrades have been completed and rolling LNS upgrades will start tonight

  • UPDATE
    7¼ years ago by Adrian

    LNS roll overs are now complete.

  • RESOLUTION
    7¼ years ago by Adrian

    Work complete

  • Closed