One VoIP Server Down, customers may need to re-register
MINOR Closed VoIP and SIMs
STATUS
Closed
CREATED
Oct 31, 07:24 AM (7½ years ago)
AFFECTED
VoIP and SIMs
STARTED
Oct 31, 07:00 AM (7½ years ago)
CLOSED
Oct 31, 10:21 AM (7½ years ago)
REFERENCE
2313 / AA2313
INFORMATION
  • INITIAL
    7½ years ago by Andrew

    One of our 'Voiceless' VoIP servers is currently offline. We are running on a single server at the moment. In and outbound calls should still be working OK. However, customers with problems may need to force their phone to re-register as we have removed the faulty server from DNS.

  • RESOLUTION
    7½ years ago by Andrew

    The fault is resolved now, and we are looking in to the cause. We think simple equipment failure.

  • Closed