New SMTP Mailserver Certificates (smtp.aa.net.uk)
MAINTENANCE Closed DNS, Email and Web Hosting
STATUS
Closed
CREATED
Nov 22, 01:57 PM (7¼ years ago)
AFFECTED
DNS, Email and Web Hosting
STARTED
Nov 24, 10:00 PM (7¼ years ago)
CLOSED
Nov 24, 11:00 PM (7¼ years ago)
REFERENCE
2325 / AA2325
INFORMATION
  • INITIAL
    7¼ years ago by Andrew

    On Thursday night we'll be bringing up new email servers that make up smtp.aa.net.uk - the outgoing email servers that customers use when sending email. These servers will have new SSL certificates. We'll be using certificates from "Let's Encrypt" which should be trusted by email clients unlike the original "CACert" which will mean fewer (or no) warnings about needing to manually trust the certificate.

  • UPDATE
    7¼ years ago by Andrew

    This work will involves a short period of time where the mail servers may not be available - we will work to make this as short as possible.

  • UPDATE
    7¼ years ago by Andrew

    This work is about to start...

  • UPDATE
    7¼ years ago by Andrew

    This work is nearing completion, the new email servers are now online.

  • UPDATE
    7¼ years ago by Andrew

    If customers are having problems sending email, then please check the following settings:

    Set the outgoing smtp server to: smtp.aa.net.uk

    Set the encryption options to TLS or STARTTLS

  • RESOLUTION
    7¼ years ago by Andrew

    This planned work has been completed.

  • Closed