Blip - some lines dropped and reconnected
MINOR Closed Broadband
STATUS
Closed
CREATED
Jan 18, 08:36 PM (7¼ years ago)
AFFECTED
Broadband
STARTED
Jan 18, 08:35 PM (7¼ years ago)
CLOSED
Jan 18, 08:30 PM (7¼ years ago)
REFERENCE
2341 / AA2341
INFORMATION
  • INITIAL
    7¼ years ago by Andrew

    We're looking in to why some broadband lines and mobile SIMs dropped and reconnected at around 20:30 this evening....

  • RESOLUTION
    7¼ years ago by Andrew

    Lines are back online, most reconnected within a few minutes. This blip affected about 1/8th of our customers, and was caused by one of our LNS restarting unexpectedly. We do apologise for the inconvenience this caused. We'll be investigating the cause of this.

  • Closed