Some customers blipped
MINOR Closed Broadband
STATUS
Closed
CREATED
Jan 31, 04:24 PM (7 years ago)
AFFECTED
Broadband
STARTED
Jan 31, 04:16 PM (7 years ago)
CLOSED
Jan 31, 04:29 PM (7 years ago)
SCOPE
12%
REFERENCE
2348 / AA2348
INFORMATION
  • INITIAL
    7 years ago by Andrew

    Customers on one of our LNSs just lost their connection and would have logged back in again shortly after. We're investigating the cause

  • UPDATE
    7 years ago by Andrew

    Customers are back online. The CQM graphs for the day would have been lost for these lines. We do apologise for the inconvenience this caused.

  • Closed