Issues with incoming calls via Magrathea
MINOR Closed VoIP and SIMs
STATUS
Closed
AFFECTED
VoIP and SIMs
STARTED
Nov 09, 11:21 AM (1¼ months ago)
CLOSED
Nov 09, 11:56 AM (1¼ months ago)
REFERENCE
23486 / AA23486
INFORMATION
  • INITIAL
    1¼ months ago by Andy

    Magrathea have had reports of some incoming call failures, their team are currently investigating. We will update you when we have further news.

  • RESOLUTION
    1¼ months ago by Andy

    Following on from our earlier post our carrier have now isolated a problem with some incoming numbers that were destined for specific routes through their network. The impacted routes have been removed from the routing and calls are now completing correctly.

  • Closed