Email and VOIP outage
MAJOR Closed General
STATUS
Closed
CREATED
Feb 09, 12:54 PM (7 years ago)
AFFECTED
General
STARTED
Feb 09, 12:52 PM (7 years ago)
CLOSED
Feb 09, 01:00 PM (7 years ago)
REFERENCE
2354 / AA2354
INFORMATION
  • INITIAL
    7 years ago by Stuart

    There appears to be a power outage in maidenhead. This is affecting all our VOIP and Email services. More information to come.

  • UPDATE
    7 years ago by Stuart

    Power is back. VOIP and Email services have been restored. Postmortem to come.

  • RESOLUTION
    7 years ago by Stuart

    Power was restored within a few minutes - we do apologise for this unexpected power outage - the cause is suspected to be a faulty network switch which tripped the circuit breaker when it was lightly touched by one of our staff in the datacentre! The switch has been powered off and will be removed from the datacentre out of hours.

  • Closed