Accounts system upgrade
MAINTENANCE Closed Control Pages
STATUS
Closed
CREATED
May 31, 05:42 PM (6¾ years ago)
AFFECTED
Control Pages
STARTED
Jun 04, 10:00 AM (6¾ years ago)
CLOSED
Jun 04, 03:26 PM (6¾ years ago)
REFERENCE
2393 / AA2393
INFORMATION
  • INITIAL
    6¾ years ago by James

    We are upgrading our accounts system hardware this Sunday, the 4th of June. The accounts system and ordering will be unavailable for a period of time. We have a 4 hour window within which we expect to have completed the work, and do not expect the work to take the whole 4 hours. We have a set of prerequisite tests which we need to complete beforehand, and we will back out of the work and reschedule it if needed.

  • UPDATE
    6¾ years ago by Adrian

    Work is starting, the web pages for accounts system, and our ordering system will be off line for a while.

  • UPDATE
    6¾ years ago by Adrian

    The accounts pages are accessible again, but ordering is still off line.

  • UPDATE
    6¾ years ago by Adrian

    Apologies for the overrun - ordering still not up.

  • UPDATE
    6¾ years ago by Adrian

    This is still on-going, stuck on one silly bit of config not playing. Sorry for the delay.

  • RESOLUTION
    6¾ years ago by James

    The ordering systems are now working. We will continue to monitor things during the day.

  • Closed