The issue affecting broadand services has also been affecting hosted servers and our own services in Maidenhead. This has also has some issues with Ethernet customers.
Updates are being posted in https://aastatus.net/2411
The network has been stable for a good few hours now. One of our 40G Telehouse-to-Harbour Exchange interconnects has been taken down and some devices have been moved off of the suspect switch. We have further work to do in investigating the root cause of this and what we plan to do try to stop this from happening again. We do apologise to our customers for the disruption these two outages have caused and we work on trying to prevent this from happening again.