We're investigating a problem with our email (IMAP/POP3) servers. Customers may have problems reading email. Update to follow shortly.
The problem is relating to our storage server, this is being investigated.
Email and web services are starting to recover.
The mail servers are busy catching up and are slow at the moment. Things should catch up soon though.
We're still experiencing load problems on the mail servers causing timeouts and delays. We are working improving this at the moment, but some customers will be having problems receiving email.
Email is still slow for some people and this is still being worked on.
Email is a little slow today still. We are planning some hardware upgrades to increase capacity, some of which will happen tomorrow and some today.
We will be restarting one of our IMAP servers at 12:30 this afternoon, we expect this to take less than one minute. This will not affect customers using the official IMAP/POP3 server hostname of mail.aa.net.uk. Customers using the now deprecated mail.[yourdomain] type hostname may experience a brief disconnect.
The restart has been completed.
Further work is being done to help with the performance of our email services, please see: https://aastatus.net/2478