Incorrect delivery reports on some ourbound SMSs (eg to EE)
MINOR Closed VoIP and SIMs
STATUS
Closed
CREATED
Jan 03, 10:30 AM (6 years ago)
AFFECTED
VoIP and SIMs
STARTED
Jan 03, 10:00 AM (6 years ago)
CLOSED
Jan 04, 11:20 AM (6 years ago)
REFERENCE
2483 / AA2483
INFORMATION
  • INITIAL
    6 years ago by Andrew

    We're seeing incorrect SMS delivery reports from SMSs bein set to the EE/t-mobile network. SMSs are being delivered successfully but we receive a delivery report saying the message was rejected. This looks like it may be a problem between our carrier and EE. This is being investigated.

  • UPDATE
    6 years ago by Andrew

    Update from our carrier: "I have escalated this issue to our senior systems team for review"

  • UPDATE
    6 years ago by Andrew

    This has been fixed.

  • Closed