Testing the New BT pipes - volunteers needed (Closed)
NEWS Assumed Closed Broadband
STATUS
Assumed Closed
CREATED
Jan 08, 01:49 PM (6¼ years ago)
AFFECTING
Broadband
STARTED
Jan 08, 01:00 PM (6¼ years ago)
REFERENCE
2488 / AA2488
INFORMATION
  • INITIAL
    6¼ years ago by Andrew

    As mentioned in https://aastatus.net/2482 we are installing new fibres into BT to increase our capacity. We are now ready for customers on BT backhaul ADSL and VDSL circuits to test this.

    Customers prefix their username in their router withe "test-" which will then connect through the new fibres. (eg if your username is example@a.1, change it to test-example@a.1) There should be no other differences in the service. We'd appreciate any feedback and observations being sent to trial@aa.net.uk

    All being well, we hope to move the rest of the customer circuits in stages next week at which point you can remove the "test-" from your username.

  • UPDATE
    6¼ years ago by Andrew

    If customers go over their usage tariff during the testing we'll apply free top-ups - email trial@aa.net.uk if this happens or if you think it is likely.

  • UPDATE
    6¼ years ago by Andrew

    From Monday 15th January we will be moving circuits over to the new BT pipes, this process will take a number of days and therefore the trial will stop on 24th Jan.

    Customers who changed their username can change it back on or before 24th January. Thank you for everyone's feedback and cooperation.