LNS upgrades and New BT Interconnects going live
MAINTENANCE Closed Broadband
STATUS
Closed
CREATED
Jan 11, 01:33 PM (6 years ago)
AFFECTED
Broadband
STARTED
Jan 15, 01:00 AM (6 years ago)
CLOSED
Jan 26, 09:00 AM (6 years ago)
REFERENCE
2490 / AA2490
INFORMATION
  • INITIAL
    6 years ago by Andrew

    We do upgrades on our L2TP Network Servers over night one at a time as a rolling upgrade from time to time. Starting from Monday 1AM we starting the process. This will be ongoing over the next two weeks, impacting a small proportion of customers each night with a PPP drop and reconnect using the preferred time as set on the control pages. Depending on your equipment this could be anything from a fraction of a second outage to a few minutes.

    In tandem with this, circuits on BT back-haul will reconnect using our new fibres into BT.

  • UPDATE
    6 years ago by Adrian

    A few BT back-haul connections on the "B" LNS moved to the "A" LNS just now, this was not quite as planned, but has proved to be a good test of the new BT links. Sorry for any inconvenience. We expect the further rolling updates and switches to new links to be somewhat more seamless during next week now.

  • UPDATE
    6 years ago by Andrew

    We have now upgraded half of our LNSs and half of our BT circuits are on our new BT interconnects.

  • RESOLUTION
    6 years ago by Andrew

    All circuits are now on the new Interconnects.

  • Closed