Over the last few days we have seen several short attacks on parts of our network. Staff are monitoring and taking action. We don't usually put a lot of detail regarding DoS attacks. In some cases services may be briefly unavailable and routing may change. Sorry for any inconvenience.
Overall traffic for broadband customers does not seem to be that impacted, but clearly something not quite right, and we are still looking in to it.
Things are not quite perfect but mostly looking back to normal now.
It has died down a lot, with some action from the ops team, but not entirely sorted you. Bear with us...
Sorry for delay posting, we are seeing the problem again this afternoon.
Mostly broadband traffic not impacted - but services in Maidenhead are being hit, including VoIP and web servers.
Again some issues, and again a slight delay posting a status as effort on ensuring service working first, sorry about that. Some really odd things this last day or so...
Once again, it is worth explaining that the majority of traffic levels are sensible but this is causing some brief annoyances - it almost seems to be randomly targeting customers. We are keeping a close eye on the issues.
Obviously we are a bit limited with what we can say regarding attacks. At present the web servers are having issues, sorry for any inconvenience.
OK, something more severe right now, looking in to it
This seems to be impacting all broadband.
That was weird, something very odd there and may have been one of our processes that caused an issue this evening, we are reviewing now.
Problems are happening again this afternoon - staff have been on call all weekend working behind the scenes on this.
It took slightly longer chasing the attack this evening. Some transit disruption.
Sorry, reporting every blip, even if only a few seconds or even if once in a day, is probably not helping and may feed the attacker. I can say it is being works on at many levels and seems to be diminishing. Sorry for inconvenience.
We are seeing routing issues to Maidenhead at present (web sites, voip). This seems to be a result of work we are doing now to address some of the issues of the last few days.
This looks stable now.
Still ongoing this evening, and we are improving the responses and have even added some pro-active measures. We are working on it, and having to take much more severe measures than ever before, but we are not really able to go in to a huge amount of detail, sorry. Please bear with us.
No issues late last night - we're continuing to work on this, obviously.
We're keeping this ticket open a little longer - nothing for nearly 48 hours, but staff are still monitoring closely.
Ongoing work is underway following our experience from these events.