Network issues with Magrathea
MINOR Closed VoIP and SIMs
STATUS
Closed
CREATED
Apr 04, 02:48 PM (6 years ago)
AFFECTED
VoIP and SIMs
STARTED
Apr 04, 02:28 PM (6 years ago)
CLOSED
Apr 04, 04:35 PM (6 years ago)
REFERENCE
2516 / AA2516
INFORMATION
  • INITIAL
    6 years ago

    Magrathea (one of our voice carriers) is currently investigating network issues, further updates to follow.

  • UPDATE
    6 years ago

    Looks like a major outage for them. This will be affecting inbound calls but some customers are still able to make calls outbound. I'm afraid Magrathea have no more information to provide on the issue at hand.

  • UPDATE
    6 years ago

    Partial service has been restored now. Magrathea are still working on this. More updates to follow...

  • UPDATE
    6 years ago

    Magrathea believe service is almost fully restored now. We'll let you know once we get the all OK.

  • UPDATE
    6 years ago

    From Magrathea: We can confirm that we have the all clear and service is fully restored. Early analysis shows the peak of the outage was between 14:20 and 15:00 with service improving rapidly after that. As soon as we have completed our analysis and have a reason for outage we will send an email with details.

  • Closed