Blip at 14:20 today
MAJOR Closed Broadband and Ethernet
STATUS
Closed
AFFECTED
Broadband and Ethernet
STARTED
Apr 10, 02:20 PM (8 months ago)
CLOSED
Apr 10, 02:30 PM (8 months ago)
REFERENCE
2517 / AA2517
INFORMATION
  • INITIAL
    8 months ago by Andrew

    Many customers saw an outage of a few minutes at 14:20. This looks to have been caused by some network configuration we were doing at the time. It was not meant to cause any problems, we are reviewing what actually happened. We do apologise to those customers who were affected.

  • UPDATE
    8 months ago by Andrew

    Line are reconnecting, and services is restored for most users.

  • UPDATE
    8 months ago by Andrew

    The blip affected around half of TalkTalk connected circuits and would have affected some routing to the rest of the internet.

  • Closed