TALKTALK LINES: Packet loss in the Leicestershire and Derbyshire regions
MINOR Closed Broadband
STATUS
Closed
CREATED
Sep 08, 04:24 PM (5½ years ago)
AFFECTED
Broadband
STARTED
Sep 08, 04:20 PM (5½ years ago)
CLOSED
Sep 08, 08:20 PM (5½ years ago)
REFERENCE
2550 / 11344769
INFORMATION
  • INITIAL
    5½ years ago by Shaun

    Some TalkTalk lines in the Leicestershire and Derbyshire regions are suffering from some sort of congestion (high packet loss and latency) they are aware and are investigating. Exchanges affected are :- Swadlincote, Burton on trent, Beaumont, Goscote, Saint Barnabus, Glenfield, Montford, Leicester Central, Thurnby, Oadby, Measham, Belgrave, Birstall, Tutbury, Stoneygate, Kirby Muxloe, Newark, Overseal and Barton under Needwood

  • UPDATE
    5½ years ago by Andrew

    TalkTalk say: "Following investigations by our IP Access team we believe this incident to be fixed. This incident will remain open under monitoring while retest takes place." However we are still seeing packtloss on lines!

  • UPDATE
    5½ years ago by Andrew

    We've contacted TT regarding this, as the fault us clearly still ongoing.

  • UPDATE
    5½ years ago by Andrew

  • RESOLUTION
    5½ years ago by Shaun

    Service looks to be back to normal now - TalkTalk identified the fault in their network at about20:20 this evening.

  • Closed