PPP reconnect of lines on G.Gormless and E.Gormless LNSs
MINOR Closed Broadband
STATUS
Closed
CREATED
Sep 17, 04:34 PM (5½ years ago)
AFFECTED
Broadband
STARTED
Sep 17, 04:28 PM (5½ years ago)
CLOSED
Sep 17, 04:40 PM (5½ years ago)
REFERENCE
2553 / AA2553
INFORMATION
  • INITIAL
    5½ years ago by Andrew

    We just had one of out LNS routers restart which has caused all circuits on it to PPP reconnect. We are investigating the cause, most lines are already reconnected.

  • UPDATE
    5½ years ago by Andrew

    Most lines have reconnected, just waiting for the remaining ones.

  • UPDATE
    5½ years ago by Andrew

    Circuits on E.Gormless had a similar drop at around 19:00 - we can see the cause of this. IPv6 routing for customers on E.Gormless was also intermittent from 16:15 through to 19:15.

  • RESOLUTION
    5½ years ago by Andrew

    G.Gormless restarted unexpectedly, we're investigating the cause - we apologise for the disruption this caused.

  • Closed